Loyalty Membership

• The member’s dining benefits are offered on all standard adult meals for breakfast, lunch, and dinner, and the membership card must be presented at the end of the meal or when requested in order to receive the benefits.

• A maximum of one membership card will be accepted per table/party.

• Children below 5 years of age will not be considered while calculating food discounts (for meals only).

• Dining benefits are not available on packages inclusive of accommodation and meals or any other offer.

• Dining benefits are only valid for the food portion of the bill (excludes all beverages). A flat 20% discount will apply on beverage consumption in the restaurants and hotel’s bar.

• Dining benefits may not be available during special events such as Diwali, Christmas, New Year’s Eve, and food festivals. Members should check when booking to ensure the membership benefits are available on such dates.

• Members must state their intention to use their membership rates and accommodation certificates at the time of reservation.

• Members cannot use two (2) certificates together.

• Certificates are valid for one time use only and must be surrendered at the time of use. These cannot be redeemed for cash and are valid during the stipulated time period.

• Certificates are applicable as per the terms of usage stated on the Front & Back of the voucher/certificate.

• Certificates cannot be used in conjunction with any promotions or over Diwali, Christmas, New Year’s Eve, and food festivals.

• Accommodation benefits (including rates and certificates) are subject to space/room availability and advance reservations are required. Limited rooms are available at the discounted rates and the accommodation certificates may not be accepted during periods of expected high hotel occupancy.

• Only one (1) Stay & Unwind voucher can be redeemed per stay. The simultaneous or consecutive use of two vouchers (Stay & Unwind) for the same stay or for back-to-back nights is strictly restricted.

• Blackout dates may apply during special events such as Diwali, Christmas, New Year’s Eve, and food festivals. Members should check when booking to ensure the membership benefits are available on such dates.

• Any member who does not show for a booking against the accommodation certificate(s) will not be accorded with the same benefit again.

• Hotel may promote seasonal rates and conditional booking periods that may be lower than Club rates.

• It is hereby agreed and understood that Crowne Plaza and/or its Marketing Agent(s) will not be liable in contract or in tort to any claim arising out of, or relating to the failure or deficiency in providing CROWNEDINERS Loyalty Member with the facilities set out herein or any injury or loss suffered by CROWNEDINERS Member or their guest while in the hotel(s) premises, caused by or due to circumstances beyond the control of Hotel(s) Management including but not restricted to employees strike/agitation, Governmental and statutory restrictions, failure supplies, and or other force majeure events.

• In any event, any claim against the Hotel under this contract shall be limited to the amount paid by the CROWNEDINERS Loyalty Member in respect of the Club membership.

• All disputes, if any, shall be subject to the exclusive jurisdiction of the Courts in New Delhi.